Competencies Addressed in the NCDA FCD Curriculum

The Certified Career Services Provider (CCSP) and the Global Career Development Facilitator (GCDF) credentials require understanding and mastery of the competencies listed below.


  1. Helping Skills - Be proficient in the basic career facilitating process while including productive interpersonal relationships.
  2. Labor Market Information and Resources - Understand labor market and occupational information and trends. Be able to use current resources.
  3. Assessment - Comprehend and use (under supervision) both formal and
    informal career development assessments with emphasis on relating
    appropriate ones to the population served.
  4. Diverse Populations - Recognize special needs of various groups and adapt services to meet their needs.
  5. Ethical and Legal Issues - Follow the NCDA Code of Ethics and know current legislative regulations.
  6. Career Development Models - Understand career development theories, models, and techniques as they apply to lifelong development, gender, age, and ethnic background.
  7. Employability Skills - Know job search strategies and placement techniques, especially in working with specific groups.
  8. Training Clients and Peers - Prepare and develop materials for training programs and presentations.
  9. Program Management/Implementation - Understand career development programs and their implementation, and work as a liaison in collaborative relationships.
  10. Promotion and Public Relations - Market and promote career development programs with staff and supervisors. 
  11. Technology  - Comprehend and use career development computer applications.
  12. Consultation - Accept suggestions for performance improvement from consultants or supervisors.


In addition to the 12 competencies listed above, the NCDA curriculum also provides additional chapters that focus on these populations:

  • Business Services and Employer Relations
  • Clients with Disabilities
  • Clients who are Justice-Involved
  • K-12 Students
  • Workforce and Career Development History
Facilitating Career Development